Privacy Policy

Last updated: March 2025

EchoTalk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application across iOS, Android, and web platforms. Please read this policy carefully.

1. Information We Collect

We collect information you provide directly and information collected automatically when you use our services.

1.1 Information You Provide

Account information: Email address, display name, and profile information when you create an account
Communication data: Messages, calls, and other content you create or share within the app
Task and calendar data: Tasks, events, and related information you input

1.2 Device Permissions and Data

To provide our communication and productivity features, our app may request access to:

Camera: For video calls, capturing photos for tasks or profiles
Microphone: For voice calls, voice messages, and audio recording
Contacts: To help you connect with people you know (with your consent)
Photos and Media Library: To let you attach images, videos, and files to chats and tasks
Storage/File System: To save and manage attachments and cached content

We only access these features when you grant permission and when the feature is in use. You can revoke permissions at any time through your device settings.

1.3 Automatically Collected Information

Device type, operating system, and app version
Usage data (e.g., features used, time spent)
Log data and crash reports to improve app stability

2. How We Use Your Information

Provide, maintain, and improve our services
Enable communication features (chat, voice, video)
Support task management, calendar sync, and integrations
Authenticate users and secure accounts
Send service-related notifications
Analyze usage to improve user experience
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share data with:

Service providers: Firebase/Google (hosting, auth, database), cloud storage, and other infrastructure necessary to operate the app
Other users: As needed for features you use (e.g., shared tasks, group chats)
Legal requirements: When required by law or to protect our rights and safety

4. Data Security

We use industry-standard measures to protect your data, including encryption in transit and at rest, secure authentication, and access controls.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

6. Children's Privacy (Under 13)

Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to delete such information and terminate any associated account.

If our services are used in an educational or family context where users under 13 may have access, we rely on parental or guardian consent before any such use. Parents or guardians may contact us to review, correct, or delete information related to their child.

7. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal data
Export your data
Opt out of certain data processing
Withdraw consent where applicable

To exercise these rights or manage your account, use the in-app settings or contact us.

8. Cross-Platform Usage

This policy applies to EchoTalk across all platforms:

Web app: Browser-based access at our hosted URLs
Android app: Available via Google Play
iOS app: Available via the App Store (when applicable)

Your data may be synchronized across devices when you use the same account.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

EchoTalk / HuiXiang Technology
Email: support@echotalk.net

This privacy policy is provided to meet requirements of Google Play, Apple App Store, and general web application compliance.